Services
e7software Software Update Contract

Depending on the software manufacturer, e7software offers you the opportunity to license in advance, and automatically receive updates to, the base software of ours that you may have. This is provided to you in the form of a contract called a Software Update Contract .

What do I get with an Update contract?

For the term of your contract, Update Contract provides you with a license and an opportunity to receive all updates, major and minor, that apply to the base system for which it is written. A contract written today, for NTP Software Quota & File Sentinel version 3.0, would entitle you to replace the licensed copies of your original software (version 3.0) with versions 3.1, 3.x, 4.0, etc. as they are released, at no additional charge.

What is not covered?

An Update contract does not entitle you to any newly developed add-on products for which there may a separate license or fee, nor does it provide a 'platform upgrade'. By platform upgrade we mean the equivalent of moving from Windows 98 to Windows 2000.

The Benefits of Update Contract

An Update Contract is very valuable. In fact, it may be critical to the success of your project. Technology changes rapidly. Microsoft and other operating system developers regularly release new versions of their platform technology that is incompatible with prior versions. IE 6, for example, renders inoperable certain production Web applications that run just fine on IE 5.0 and 5.5.

While we work hard to avoid problems, and spend lots of time testing with beta versions of new operating systems, our software can be one of the applications that is negatively impacted by new versions of other technologies that you may need or want in your environment.

We absolutely commit to continually adapting our software to accommodate changes in the world around us, but we cannot afford to do this for free. Software Update Contracts are one of the mechanisms by which we are compensated for our efforts.

Additionally, later versions of our products will include new features that have been requested by the user community. They also incorporate other fixes that may have been developed during the same period.

Without a Software Update Contract, there is no easy or inexpensive way for you to obtain a license for these updates.